Competency Framework / Industries
Utilities
Providing essential services like electricity, water, and gas for residential and commercial use.
20
Functions
258
Roles
452
Competencies
Utilities
•
Asset management
•
Customer service
•
Data management and analytics
•
Energy efficiency programs
•
Environmental sustainability initiatives
•
Field operations
•
Financial management
•
Grid management
•
Human resources management
•
Infrastructure planning
•
Maintenance and repairs
•
Meter reading and billing
•
Power generation
•
Procurement and supply chain management
•
Regulatory compliance
•
Research and development
•
Safety and security protocols
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Stakeholder engagement
•
Technological innovation
•
Transmission and distribution