Competency Framework / Industries
E-commerce & Retail
Online shopping, retail operations, and supply chain management.
20
Functions
269
Roles
452
Competencies
E-commerce & Retail
•
Analytics and reporting
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Customer relationship management
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Customer service
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Data security
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E-commerce platform maintenance
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Fraud prevention
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Inventory management
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Marketing and advertising
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Order fulfillment
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Payment processing
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Pricing and promotions
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Procurement and sourcing
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Product catalog management
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Return and exchange management
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Sales forecasting
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Shipping and logistics
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Supply chain management
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Vendor management
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Warehousing
•
Website development and design